Outage in Grafana

Tempo Write Latency

Resolved Minor
August 08, 2025 - Started about 17 hours ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently experiencing elevated write latency for Tempo in the prod-eu-west-2 region. The issue began at approximately 17:55 UTC. Our engineering team has identified the underlying cause and is actively working on a fix. We will provide updates as soon as more information is available.
Components affected
Grafana AWS Germany - prod-eu-west-2: Ingestion
Latest Updates ( sorted recent to last )
RESOLVED about 14 hours ago - at 08/08/2025 09:14PM

We continue to observe a continued period of recovery. At this time, we are considering this issue resolved. No further updates.

MONITORING about 15 hours ago - at 08/08/2025 07:42PM

Engineering has released a fix and as of 19:40 UTC, customers should no longer experience degraded performance. We will continue to monitor for recurrence and provide updates accordingly.

IDENTIFIED about 17 hours ago - at 08/08/2025 06:32PM

We are currently experiencing elevated write latency for Tempo in the prod-eu-west-2 region. The issue began at approximately 17:55 UTC. Our engineering team has identified the underlying cause and is actively working on a fix.

We will provide updates as soon as more information is available.

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