Outage in Grafana

Frontend Observability app not found in some regions.

Resolved Major
August 11, 2025 - Started 2 days ago - Lasted about 11 hours
Official incident page

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Outage Details

We were alerted to an issue with accessing Frontend Observability. Users experiencing this issue may encounter a 404 when trying to access Frontend Observability app. FE Observability engineers are actively engaged and assessing the issue. We will provide updates accordingly. All regions are affected.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 08/11/2025 09:14PM

We continue to observe a continued period of recovery. At this time, we are considering this issue resolved. No further updates.

MONITORING 2 days ago - at 08/11/2025 05:23PM

Engineering has released a fix and as of 17:22, customers should no longer experience issues accessing the Frontend Observability app.

We will continue to monitor for recurrence and provide updates accordingly.

IDENTIFIED 2 days ago - at 08/11/2025 01:36PM

The fix is being deployed to all regions right now. We're monitoring the progress and will update the status once it's reached all regions.

IDENTIFIED 2 days ago - at 08/11/2025 10:46AM

Correcting the affected components - during the investigation, it turned out that all regions are affected by the incident.

IDENTIFIED 2 days ago - at 08/11/2025 10:15AM

Our team has identified the issue and is working on a fix now.

INVESTIGATING 2 days ago - at 08/11/2025 09:49AM

We were alerted to an issue with accessing Frontend Observability. Users experiencing this issue may encounter a 404 when trying to access Frontend Observability app. FE Observability engineers are actively engaged and assessing the issue. We will provide updates accordingly. All regions are affected.

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