Outage in Grafana

Private Datasource Connect connectivity loss in 2 regions.

Resolved Major
August 12, 2025 - Started 1 day ago - Lasted about 1 hour
Official incident page

Need to monitor Grafana outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Grafana, and never miss an outage again.
Start Free Trial

Outage Details

We're currently experiencing an issue with connectivity lost for Private Datasource Connect in 2 regions: - eu-west-3; - us-central2. Our team is aware of the issue and is actively working on finding the cause.
Components affected
Grafana Azure US Central - us-central2 Grafana Azure Netherlands - prod-eu-west-3
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 08/12/2025 10:22AM

The incident is now resolved. An error in an infrastructure change meant that the SSH endpoint for PDC in eu-west-3 region was unavailable for customers to connect to. Reverting the change fixed the issue and PDC agents were able to reconnect successfully.

MONITORING 1 day ago - at 08/12/2025 09:46AM

The fix was implemented and error rate has gone down. PDC looks stable and we're continue to monitoring the overall health.

IDENTIFIED 1 day ago - at 08/12/2025 09:41AM

The issue has been identified and our team is working on rolling out a fix currently.

INVESTIGATING 1 day ago - at 08/12/2025 09:37AM

After a closer inspection, us-central2 region looks fine and isn't experiencing issues anymore.

INVESTIGATING 1 day ago - at 08/12/2025 09:31AM

We're currently experiencing an issue with connectivity lost for Private Datasource Connect in 2 regions:
- eu-west-3;
- us-central2.
Our team is aware of the issue and is actively working on finding the cause.

Latest Grafana outages

k6 cloud tests cannot start - 1 day ago
Frontend Observability app not found in some regions. - 2 days ago
Tempo Write Latency - 5 days ago
Issues affecting prod-us-central-0 - 7 days ago
Broken CloudWatch Queries for Some Users - 9 days ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook