Outage in Grafana
Private Datasource Connect connectivity loss in 2 regions.
Resolved MajorIncident Report
We're currently experiencing an issue with connectivity lost for Private Datasource Connect in 2 regions:
- eu-west-3;
- us-central2.
Our team is aware of the issue and is actively working on finding the cause.
Components affected
Grafana Azure US Central - us-central2 Grafana Azure Netherlands - prod-eu-west-3Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 08/12/2025 10:22AM
The incident is now resolved. An error in an infrastructure change meant that the SSH endpoint for PDC in eu-west-3 region was unavailable for customers to connect to. Reverting the change fixed the issue and PDC agents were able to reconnect successfully.
MONITORING
8 months ago - at 08/12/2025 09:46AM
The fix was implemented and error rate has gone down. PDC looks stable and we're continue to monitoring the overall health.
IDENTIFIED
8 months ago - at 08/12/2025 09:41AM
The issue has been identified and our team is working on rolling out a fix currently.
INVESTIGATING
8 months ago - at 08/12/2025 09:37AM
After a closer inspection, us-central2 region looks fine and isn't experiencing issues anymore.
INVESTIGATING
8 months ago - at 08/12/2025 09:31AM
We're currently experiencing an issue with connectivity lost for Private Datasource Connect in 2 regions:
- eu-west-3;
- us-central2.
Our team is aware of the issue and is actively working on finding the cause.
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