Outage in Grafana

A number of instances are unavailable or experiencing slow performance in the prod-eu-west-4

Resolved Minor
August 15, 2025 - Started 2 months ago - Lasted 25 minutes
Official incident page

Incident Report

As of 00:00 UTC, we became aware of an issue with Hosted Grafana instance in the prod-eu-west-4 regions. Users experiencing this issue may encounter issue accessing the grafana instance or experience slow performance. Engineering is actively engaged and assessing the issue. We will provide updates accordingly.
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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 08/15/2025 01:21AM

As of this time, we are considering this incident resolved. No further updates.

MONITORING 2 months ago - at 08/15/2025 01:04AM

As of 00:56 UTC, a mitigation has been applied and we are continuing to monitor the overall health

INVESTIGATING 2 months ago - at 08/15/2025 01:00AM

As of 00:00 UTC, we became aware of an issue with Hosted Grafana instance in the prod-eu-west-4 regions. Users experiencing this issue may encounter issue accessing the grafana instance or experience slow performance.

Engineering is actively engaged and assessing the issue. We will provide updates accordingly.

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