Outage in Grafana

Faro Collector Issue in Prod-Us-East-2

Resolved Minor
August 18, 2025 - Started 13 days ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating an issue with the Faro Collector in the prod-us-east-2 region. Impacted users may experience an abnormal increase in the number of sessions, as well as potentially incomplete user sessions.
Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 08/18/2025 06:44PM

We continue to observe a continued period of recovery. At this time, we are considering this issue resolved. No further updates.

MONITORING 13 days ago - at 08/18/2025 03:17PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 13 days ago - at 08/18/2025 02:01PM

We are currently investigating an issue with the Faro Collector in the prod-us-east-2 region. Impacted users may experience an abnormal increase in the number of sessions, as well as potentially incomplete user sessions.

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