Outage in Grafana

Authentication API Issue

Resolved Major
August 18, 2025 - Started 19 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing issues with our authentication API which is being investigated. This is known to be affecting prod-us-west-0 and prod-us-central-0/3/4/5, but may be affecting others as well.
Components affected
Grafana AWS US West - prod-us-west-0 Grafana GCP US Central - prod-us-central-4 Grafana GCP US Central - prod-us-central-3 Grafana US-CENTRAL Grafana GCP US Central - prod-us-central-0 Grafana GCP US Central - prod-us-central-0: Alertmanager Grafana US-CENTRAL: Alertmanager
Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 08/18/2025 06:34PM

We continue to observe a continued period of recovery. At this time, we are considering this issue resolved. No further updates.

MONITORING 19 days ago - at 08/18/2025 05:38PM

The authentication systems have recovered and we are currently monitoring for any further issues.

INVESTIGATING 19 days ago - at 08/18/2025 05:27PM

We are continuing to investigate this issue.

INVESTIGATING 19 days ago - at 08/18/2025 05:25PM

We are currently experiencing issues with our authentication API which is being investigated. This is known to be affecting prod-us-west-0 and prod-us-central-0/3/4/5, but may be affecting others as well.

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