Outage in Grafana

Investigating Errors when Accessing Dashboards

Resolved Major
August 22, 2025 - Started about 2 months ago - Lasted about 10 hours
Official incident page

Incident Report

We are currently investigating reports of some user encountering errors when accessing Dashboards in Grafana Cloud.
Components affected
Grafana AWS US East - prod-us-east-0
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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 08/22/2025 09:32PM

This incident has been resolved.

MONITORING about 2 months ago - at 08/22/2025 03:59PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 08/22/2025 03:21PM

We have rolled out some mitigations to help with this issue. Our engineers are still actively working on reaching a full resolution.

IDENTIFIED about 2 months ago - at 08/22/2025 01:46PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 08/22/2025 12:29PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 08/22/2025 11:58AM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 08/22/2025 11:14AM

We are currently investigating reports of some user encountering errors when accessing Dashboards in Grafana Cloud.

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