Outage in Grafana

Hosted Grafana Incident

Resolved Major
August 25, 2025 - Started about 1 month ago - Lasted 42 minutes
Official incident page

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Outage Details

As of 21:30 UTC, we were alerted to an incident affecting Hosted Grafana services. Our team is actively investigating the issue. At this time, we have identified the root cause and are working on implementing mitigation. We will provide updates here as soon as more information becomes available. Thank you for your patience.
Components affected
Grafana AWS US East - prod-us-east-0 Grafana US-CENTRAL Grafana GCP US Central - prod-us-central-0
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 08/25/2025 10:55PM

Our engineering team has applied a fix for this issue and Hosted Grafana instances should be loading normally again at this time.

IDENTIFIED about 1 month ago - at 08/25/2025 10:14PM

As of 21:30 UTC, we were alerted to an incident affecting Hosted Grafana services. Our team is actively investigating the issue. At this time, we have identified the root cause and are working on implementing mitigation.

We will provide updates here as soon as more information becomes available.

Thank you for your patience.

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