Outage in Grafana

Authentication errors in Grafana Cloud

Resolved Major
October 08, 2025 - Started 6 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating reports that authentication errors are causing delays or failures across Grafana Cloud. This could impact API tokens and sending telemetry. We will update this post with more information as it becomes available.
Components affected
Grafana GCP US Central - prod-us-central-3 Grafana AWS India - prod-ap-south-1 Grafana Azure US Central - us-central2 Grafana AWS Germany - prod-eu-west-2 Grafana US-EAST Grafana GCP Brazil - prod-sa-east-0 Grafana GCP Australia - prod-au-southeast-0 Grafana GCP Singapore - prod-ap-southeast-0 Grafana AWS Australia - prod-au-southeast-1 Grafana AWS Canada - prod-ca-east-0 Grafana GCP US Central - prod-us-central-4 Grafana AWS US East - prod-us-east-0 Grafana EU-WEST Grafana US-CENTRAL Grafana AWS Germany - prod-eu-west-4 Grafana GCP US East - prod-us-east-1 Grafana GCP India - prod-ap-south-0 Grafana GCP Belgium - prod-eu-west-0 Grafana AWS Brazil - prod-sa-east-1 Grafana GCP US Central - prod-us-central-0 Grafana GCP UK - prod-gb-south-0 Grafana AWS Singapore - prod-ap-southeast-1 Grafana US-WEST Grafana AWS US East - prod-us-east-2 Grafana AWS US West - prod-us-west-0 Grafana Azure Netherlands - prod-eu-west-3 Grafana AWS Sweden - prod-eu-north-0
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 10/08/2025 05:01PM

This incident has been resolved.

MONITORING 6 days ago - at 10/08/2025 04:00PM

A fix has been implemented, and we are monitoring the results.

IDENTIFIED 6 days ago - at 10/08/2025 03:45PM

For affected customers, dashboards and panels in Grafana Cloud might return an error. We're still actively working to resolve this as soon as possible.

IDENTIFIED 6 days ago - at 10/08/2025 03:42PM

The issue has been identified. Our engineering teams are actively working on mitigation & resolution for all customers.

INVESTIGATING 6 days ago - at 10/08/2025 03:31PM

We are investigating reports that authentication errors are causing delays or failures across Grafana Cloud. This could impact API tokens and sending telemetry. We will update this post with more information as it becomes available.

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