Outage in Grafana
Authentication errors in Grafana Cloud
Resolved MajorIncident Report
We are investigating reports that authentication errors are causing delays or failures across Grafana Cloud. This could impact API tokens and sending telemetry. We will update this post with more information as it becomes available.
Components affected
Grafana GCP US Central - prod-us-central-3 Grafana AWS India - prod-ap-south-1 Grafana Azure US Central - us-central2 Grafana AWS Germany - prod-eu-west-2 Grafana US-EAST Grafana GCP Brazil - prod-sa-east-0 Grafana GCP Australia - prod-au-southeast-0 Grafana GCP Singapore - prod-ap-southeast-0 Grafana AWS Australia - prod-au-southeast-1 Grafana AWS Canada - prod-ca-east-0 Grafana GCP US Central - prod-us-central-4 Grafana AWS US East - prod-us-east-0 Grafana EU-WEST Grafana US-CENTRAL Grafana AWS Germany - prod-eu-west-4 Grafana GCP US East - prod-us-east-1 Grafana GCP India - prod-ap-south-0 Grafana GCP Belgium - prod-eu-west-0 Grafana AWS Brazil - prod-sa-east-1 Grafana GCP US Central - prod-us-central-0 Grafana GCP UK - prod-gb-south-0 Grafana AWS Singapore - prod-ap-southeast-1 Grafana US-WEST Grafana AWS US East - prod-us-east-2 Grafana AWS US West - prod-us-west-0 Grafana Azure Netherlands - prod-eu-west-3 Grafana AWS Sweden - prod-eu-north-0Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/08/2025 05:01PM
This incident has been resolved.
MONITORING
6 months ago - at 10/08/2025 04:00PM
A fix has been implemented, and we are monitoring the results.
IDENTIFIED
6 months ago - at 10/08/2025 03:45PM
For affected customers, dashboards and panels in Grafana Cloud might return an error. We're still actively working to resolve this as soon as possible.
IDENTIFIED
6 months ago - at 10/08/2025 03:42PM
The issue has been identified. Our engineering teams are actively working on mitigation & resolution for all customers.
INVESTIGATING
6 months ago - at 10/08/2025 03:31PM
We are investigating reports that authentication errors are causing delays or failures across Grafana Cloud. This could impact API tokens and sending telemetry. We will update this post with more information as it becomes available.
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