Outage in Grafana

Degraded Loki Query Performance

Resolved Minor

October 20, 2025 - Started 6 months ago - Lasted 26 minutes
Official incident page

Incident Report

We are currently investigating an issue affecting Loki query performance, first observed around 21:00 UTC. Users may experience slower than normal query responses or occasional timeouts when running queries. Our engineering team is actively working to identify the root cause and restore normal performance as quickly as possible. We will provide updates here as more information becomes available.

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 10/20/2025 10:12PM

Engineering has released a fix and as of 21:25 UTC, customers should no longer experience query performance issues.

At this time, we are considering this issue resolved. No further updates.

INVESTIGATING 6 months ago - at 10/20/2025 09:47PM

We are currently investigating an issue affecting Loki query performance, first observed around 21:00 UTC. Users may experience slower than normal query responses or occasional timeouts when running queries.

Our engineering team is actively working to identify the root cause and restore normal performance as quickly as possible.

We will provide updates here as more information becomes available.

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