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Outage in Grafana

Some Metric Series May Be Incorrectly Processed

Resolved Minor
October 29, 2025 - Started 6 months ago - Lasted about 4 hours
Official incident page

Incident Report

We identified an issue affecting a limited number of Tempo users in this week's release. When targetInfo is enabled and traces contain resource.job and/or resource.instance attributes, some metric series may not have been processed correctly due to label duplication. The issue does not impact all environments or tenants. A fix is being rolled out to affected environments, and no action is required from users. Below is a list of all impacted regions. prod-ap-south-1, prod-ap-southeast-0, prod-au-southeast-0, prod-eu-west-2, prod-eu-west-3, prod-eu-north-0, prod-gb-south-0,prod-gb-south-1,prod-us-east-1

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/29/2025 08:13PM

This incident has been resolved.

MONITORING 6 months ago - at 10/29/2025 04:25PM

We identified an issue affecting a limited number of Tempo users in this week's release. When targetInfo is enabled and traces contain resource.job and/or resource.instance attributes, some metric series may not have been processed correctly due to label duplication.

The issue does not impact all environments or tenants. A fix is being rolled out to affected environments, and no action is required from users.

Below is a list of all impacted regions.

prod-ap-south-1, prod-ap-southeast-0, prod-au-southeast-0, prod-eu-west-2, prod-eu-west-3, prod-eu-north-0, prod-gb-south-0,prod-gb-south-1,prod-us-east-1

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