Outage in Grafana

Elevated Read & Write Latency for Some Cells in Prod-Us-East-0

Resolved Major

November 20, 2025 - Started 4 months ago - Lasted about 2 hours
Official incident page

Incident Report

At approximately 16:40 UTC we noticed an issue causing increased read & write latency in some prod-us-central-0 cells. At this stage we are noticing some recovery and will continue to monitor.

Components affected

Grafana AWS US East - prod-us-east-0 Grafana AWS US East - prod-us-east-0: Querying Grafana AWS US East - prod-us-east-0: Querying Grafana AWS US East - prod-us-east-0: Ingestion

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 11/20/2025 06:47PM

This incident has been resolved.

MONITORING 4 months ago - at 11/20/2025 05:47PM

Things have recovered, and we are monitoring to ensure stability.

IDENTIFIED 4 months ago - at 11/20/2025 05:23PM

The previous post mentioned that this was occurring in some cells in prod-us-central-0. This is incorrect and is occurring in some cells in prod-us-east-0.

IDENTIFIED 4 months ago - at 11/20/2025 05:12PM

At approximately 16:40 UTC we noticed an issue causing increased read & write latency in some prod-us-central-0 cells. At this stage we are noticing some recovery and will continue to monitor.

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