Outage in Grafana
Some Grafana Instances Unavailable
Resolved MajorIncident Report
Summary AI Generated
Grafana experienced a major outage lasting 7.2 hours that primarily affected Free tier users across all global regions, with impacted users encountering an indefinite "your Grafana instance is loading" message when trying to access their instances. The incident affected numerous AWS, Azure, and GCP regions worldwide, as well as the play.grafana.org service. The team identified the root cause after several hours of investigation, implemented a fix, and fully resolved the issue.
We’re currently investigating an issue which is affecting primarily users on the Free tier. Impacted users will be met with a "your Grafana instance is loading" message indefinitely. Our team is actively working to identify the cause and will share an update within 1-2 hours. Thank you for your patience.
Components affected
Grafana GCP US Central - prod-us-central-0 Grafana AWS Brazil - prod-sa-east-1 Grafana AWS India - prod-ap-south-1 Grafana GCP US East - prod-us-east-1 Grafana Azure US Central - us-central2 Grafana GCP US Central - prod-us-central-4 Grafana AWS Canada - prod-ca-east-0 Grafana AWS Germany - prod-eu-west-2 Grafana GCP Brazil - prod-sa-east-0 Grafana US-WEST Grafana AWS Singapore - prod-ap-southeast-1 Grafana AWS Sweden - prod-eu-north-0 Grafana play.grafana.org Grafana GCP Australia - prod-au-southeast-0 Grafana GCP UK - prod-gb-south-0 Grafana Azure Netherlands - prod-eu-west-3 Grafana AWS US East - prod-us-east-0 Grafana GCP Belgium - prod-eu-west-0 Grafana US-CENTRAL Grafana US-EAST Grafana GCP Singapore - prod-ap-southeast-0 Grafana GCP US Central - prod-us-central-3 Grafana AWS US West - prod-us-west-0 Grafana AWS Australia - prod-au-southeast-1 Grafana EU-WEST Grafana AWS Germany - prod-eu-west-4 Grafana GCP India - prod-ap-south-0 Grafana AWS US East - prod-us-east-2Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Start Free Trial
- No credit card
- 14-day trial
- 2-minute setup
Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 03/27/2026 08:48PM
This incident has been resolved. Thank you for your patience.
MONITORING
22 days ago - at 03/27/2026 08:16PM
We’ve implemented a fix and are monitoring the results to confirm the issue is fully resolved. Services may start to recover during this time. We’ll update again in 1 hour.
IDENTIFIED
22 days ago - at 03/27/2026 06:10PM
We’ve identified the cause of the issue impacting the instances. Our team is currently implementing a fix. We’ll provide another update in 1–2 hours, or sooner, if the situation changes.
INVESTIGATING
22 days ago - at 03/27/2026 04:36PM
We’re continuing to investigate the issue with Grafana instances. While we don’t have new information to share yet, our team is working to identify the root cause. Next update in 1-2 hours.
INVESTIGATING
22 days ago - at 03/27/2026 02:51PM
We’re continuing to investigate the issue with Grafana instances. While we don’t have new information to share yet, our team is working to identify the root cause. Next update in 1-2 hours.
INVESTIGATING
22 days ago - at 03/27/2026 01:36PM
We’re currently investigating an issue which is affecting primarily users on the Free tier. Impacted users will be met with a "your Grafana instance is loading" message indefinitely. Our team is actively working to identify the cause and will share an update within 1-2 hours. Thank you for your patience.
Latest Grafana outages
Query Caching - Degraded Performance - 1 day ago
Issues on Stack creation - 2 days ago
Degraded Ticket Visibility in Support System - 3 days ago
K6 Sporadic DNS Issues - 5 days ago
Grafana Cloud Logs - Write degradation in us-east-3 - 8 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
