Outage in Grafana

Tempo write degradation in prod-eu-west-3 - tempo-prod-08

Resolved Minor
January 12, 2026 - Started 3 days ago - Lasted about 6 hours
Official incident page

Incident Report

We have been alerted to an issue with Tempo write degradation in prod-eu-west-3 - tempo-prod-08. The cell is operational but there is degradation in the write path. Write requests are taking longer than normal. This started at started 7:00 UTC. Our Engineering team is actively investigating this.
Components affected
Grafana Azure Netherlands - prod-eu-west-3: Querying Grafana Azure Netherlands - prod-eu-west-3: Ingestion

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 01/12/2026 03:26PM

Engineering has released a fix and we continue to observe a period of recovery. As of 15:12 UTC we are considering this resolved.

INVESTIGATING 3 days ago - at 01/12/2026 11:41AM

There was a full degradation of write service between 9:13 UTC - 9:35 UTC. The cell is operational but there is still degradation in the write path. Our Engineering team is actively working on this.

INVESTIGATING 3 days ago - at 01/12/2026 09:09AM

We are continuing to investigate this issue.

INVESTIGATING 3 days ago - at 01/12/2026 09:03AM

We have been alerted to an issue with Tempo write degradation in prod-eu-west-3 - tempo-prod-08. The cell is operational but there is degradation in the write path. Write requests are taking longer than normal. This started at started 7:00 UTC. Our Engineering team is actively investigating this.

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