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Outage in Grafana

Hosted Traces elevated write latency in prod-us-central-0 region.

Resolved Minor
January 21, 2026 - Started about 21 hours ago - Lasted about 2 hours
Official incident page

Incident Report

We're currently investigating an issue with elevated write latency in Hosted Traces prod-us-central-0 region. It's experiencing sustained high write latency since 7:20 AM UTC. Only a small subset of the requests are impacted.

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Latest Updates ( sorted recent to last )
RESOLVED about 19 hours ago - at 01/21/2026 03:21PM

We consider this incident as resolved since the latency hasn't been elevated since the fix was applied. The issue was caused by a latency spike in a downstream dependency, causing an increased backpressure on the Hosted Traces ingestion path, which degraded gateway performance and resulted in an elevated write latency. After clearing the affected gateway services the degraded state went away and normal operation was restored.

MONITORING about 21 hours ago - at 01/21/2026 01:35PM

The issue was identified and a fix was applied. After applying the fix, latency went down to a regular and expected value. We're currently monitoring the component's health before resolving the incident.

INVESTIGATING about 21 hours ago - at 01/21/2026 01:24PM

We're currently investigating an issue with elevated write latency in Hosted Traces prod-us-central-0 region. It's experiencing sustained high write latency since 7:20 AM UTC. Only a small subset of the requests are impacted.

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