Outage in Grafana

Issues Loading Dashboards and Alert Folders in Hosted Grafana

Resolved Major

February 25, 2026 - Started 2 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Grafana experienced a major incident where users were unable to load dashboard and alert folders in Hosted Grafana across multiple regions including US-Central, US-East, AWS Germany, AWS India, AWS US regions, and GCP Belgium/US regions. The issue was identified and a fix was implemented and rolled out across all impacted regions. The incident lasted 2.1 hours with full recovery observed after the fix deployment.

Some users may be experiencing issues loading dashboard and alert folders in Hosted Grafana. We will provide more information as it becomes available to us.

Components affected

Grafana US-CENTRAL Grafana US-EAST Grafana AWS Germany - prod-eu-west-2 Grafana AWS India - prod-ap-south-1 Grafana AWS US East - prod-us-east-0 Grafana AWS US East - prod-us-east-2 Grafana AWS US West - prod-us-west-0 Grafana GCP Belgium - prod-eu-west-0 Grafana GCP US Central - prod-us-central-0 Grafana GCP US East - prod-us-east-1

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Latest Updates ( sorted recent to last )

MONITORING 2 days ago - at 02/25/2026 06:46PM

A fix has been implemented, and we are observing recovery across all impacted regions. We will continue to monitor progress.

IDENTIFIED 2 days ago - at 02/25/2026 06:31PM

The issue has been identified, and we are in the process of rolling out a fix.

INVESTIGATING 2 days ago - at 02/25/2026 05:49PM

While we work on narrowing down the scope, we can confirm that deployments in the prod-us-east-0 region are impacted.

INVESTIGATING 2 days ago - at 02/25/2026 05:44PM

Some users may be experiencing issues loading dashboard and alert folders in Hosted Grafana. We will provide more information as it becomes available to us.

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