Outage in Grafana

Grafana Cloud Faro slowness of listing and uploading sourcemaps in all regions.

Resolved Minor

February 26, 2026 - Started 1 day ago - Lasted about 14 hours
Official incident page

Incident Report

Summary AI Generated

Grafana Cloud Faro experienced slowness when uploading and listing sourcemaps across all regions, with the issue particularly impacting users with large sourcemap files. The incident affected 19 regions across AWS, Azure, and GCP platforms for 13.9 hours. The team identified and resolved the root cause, with uploads restored first followed by a complete resolution of the listing timeout issues.

We're experiencing an issue for all Grafana Cloud regions, which manifest in slowness when uploading and listing sourcemaps. The issue most significantly affects users who have a large sourcemap files. We've identified the issue and our team is currently working on a fix.

Components affected

Grafana AWS Australia - prod-au-southeast-1 Grafana AWS Brazil - prod-sa-east-1 Grafana AWS Canada - prod-ca-east-0 Grafana AWS Germany - prod-eu-west-2 Grafana AWS India - prod-ap-south-1 Grafana AWS Singapore - prod-ap-southeast-1 Grafana AWS Sweden - prod-eu-north-0 Grafana AWS US East - prod-us-east-0 Grafana AWS US West - prod-us-west-0 Grafana Azure Germany - prod-eu-west-1 Grafana Azure Netherlands - prod-eu-west-3 Grafana Azure US Central - us-central2 Grafana GCP Australia - prod-au-southeast-0 Grafana GCP Belgium - prod-eu-west-0 Grafana GCP Brazil - prod-sa-east-0 Grafana GCP India - prod-ap-south-0 Grafana GCP Singapore - prod-ap-southeast-0 Grafana GCP UK - prod-gb-south-0 Grafana GCP US Central - prod-us-central-0

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Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 02/27/2026 02:49AM

This incident has been resolved.

IDENTIFIED 1 day ago - at 02/26/2026 02:43PM

Uploads should work without an issue now. However, listing might still result in occasional timeouts - we're actively addressing this problem.

IDENTIFIED 1 day ago - at 02/26/2026 01:00PM

We're experiencing an issue for all Grafana Cloud regions, which manifest in slowness when uploading and listing sourcemaps. The issue most significantly affects users who have a large sourcemap files.

We've identified the issue and our team is currently working on a fix.

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