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Outage in Grafana

Grafana Cloud Logs - Write degradation in Azure Netherlands (eu-west-3)

Resolved Minor
March 03, 2026 - Started 4 days ago - Lasted 2 days
Official incident page

Incident Report

Summary AI Generated

Grafana Cloud Logs experienced degraded log ingestion in the Azure Netherlands (eu-west-3) cluster starting at 11:55 UTC, with additional impact to Faro performance in the same region. The incident lasted 54.4 hours, during which the engineering team worked with their cloud service provider to implement mitigation efforts that gradually reduced the impact to slight intermittency before achieving full resolution. The service has been fully restored and the incident is now resolved.

Since today at 11:55 UTC time we are seeing issues on the write path for Loki in cluster Azure Netherlands (eu-west-3). Impact will reflect in degradation of logs ingestion on that cluster. Our engineering team is already working on restoring the service.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 03/05/2026 06:31PM

This incident has been resolved.

IDENTIFIED 2 days ago - at 03/04/2026 10:41PM

We continue to monitor mitigation efforts and work with our CSP.

IDENTIFIED 3 days ago - at 03/03/2026 10:19PM

The impacted has been reduced to slight intermittency. We continue to work with our CSP to reach a complete resolution.

INVESTIGATING 4 days ago - at 03/03/2026 02:15PM

Since today at 11:55 UTC time we are seeing issues on the write path for Loki in cluster Azure Netherlands (eu-west-3). Impact will reflect in degradation of logs ingestion on that cluster. We are also reporting impact to Faro performance in the same region. Our engineering team is already working on restoring the service.

INVESTIGATING 4 days ago - at 03/03/2026 12:07PM

Since today at 11:55 UTC time we are seeing issues on the write path for Loki in cluster Azure Netherlands (eu-west-3). Impact will reflect in degradation of logs ingestion on that cluster. Our engineering team is already working on restoring the service.

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