Outage in Grafana
Service degradation on Logs Read path in AWS US West (us-west-0)
Resolved MinorIncident Report
Summary AI Generated
Grafana's Loki log reading service experienced degradation in the AWS US West region, causing customers to encounter timeouts and 5xx errors when querying logs. The issue was a reoccurrence of previous problems that began around 17:15 UTC on the 9th and lasted approximately 5.3 hours before being resolved on March 10th at 20:39 UTC.
There has been a reoccurrence o the issues on the Read path of Loki services on AWS US West since yesterday 9th around ~17:15UTC.
The issue has been identified, and resolutions steps has been taken to restore full service. We are currently monitoring the service status.
The impact of this includes timeouts and 5xx errors when query logs for customers on this cluster.
Components affected
Grafana AWS US West - prod-us-west-0Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/10/2026 08:39PM
This incident has been resolved.
IDENTIFIED
about 1 month ago - at 03/10/2026 03:26PM
There has been a reoccurrence o the issues on the Read path of Loki services on AWS US West since yesterday 9th around ~17:15UTC.
The issue has been identified, and resolutions steps has been taken to restore full service. We are currently monitoring the service status.
The impact of this includes timeouts and 5xx errors when query logs for customers on this cluster.
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