Outage in Grafana
Authentication API Database Down in prod-eu-west-2 and prod-eu-west-4
Resolved MajorIncident Report
Summary AI Generated
Grafana's Authentication API database experienced failures in the prod-eu-west-2 and prod-eu-west-4 regions, with database writes failing while reads remained operational. The incident affected AWS Germany regions and impacted users' ability to perform authentication-related operations that required database writes. The issue was resolved after 40 minutes of downtime.
We are currently investigating an issue impacting the main database for Authentication API's in the prod-eu-west-2 region. Writes are currently failing, but reads are operational.
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Latest Updates ( sorted recent to last )
RESOLVED
about 18 hours ago - at 03/20/2026 03:41PM
This incident has been resolved.
INVESTIGATING
about 18 hours ago - at 03/20/2026 03:08PM
We have observed impact in prod-eu-west-4 as well.
INVESTIGATING
about 18 hours ago - at 03/20/2026 03:00PM
We are currently investigating an issue impacting the main database for Authentication API's in the prod-eu-west-2 region. Writes are currently failing, but reads are operational.
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