Grafana Assistant was completely unavailable in the prod-us-east-0 region for 1.8 hours, with users encountering a Terms of Service acceptance prompt that failed to function properly. The engineering team identified the root cause and implemented a fix to restore full service functionality.
This incident has been resolved.
The issue has been identified, and we are implementing a fix.
The impact extends beyond the TOS check. Assistant is completely unavailable in the impacted region.
We are continuing to investigate this issue.
We are aware of an issue currently impacting Grafana Assistant. Impacted users are met with a request to accept the TOS, however the plugin is failing upon accepting. Our engineering are currently investigating this issue.
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