Outage in Grafana
Grafana Assistant Unavailable in prod-us-east-0
Resolved MajorIncident Report
Summary AI Generated
Grafana Assistant was completely unavailable in the prod-us-east-0 region for 1.8 hours, with users encountering a Terms of Service acceptance prompt that failed to function properly. The engineering team identified the root cause and implemented a fix to restore full service functionality.
We are aware of an issue currently impacting Grafana Assistant. Impacted users are met with a request to accept the TOS, however the plugin is failing upon accepting. Our engineering are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 5 hours ago - at 03/23/2026 06:48PM
This incident has been resolved.
IDENTIFIED
about 6 hours ago - at 03/23/2026 06:25PM
The issue has been identified, and we are implementing a fix.
INVESTIGATING
about 6 hours ago - at 03/23/2026 06:07PM
The impact extends beyond the TOS check. Assistant is completely unavailable in the impacted region.
INVESTIGATING
about 6 hours ago - at 03/23/2026 06:01PM
We are continuing to investigate this issue.
INVESTIGATING
about 7 hours ago - at 03/23/2026 05:03PM
We are aware of an issue currently impacting Grafana Assistant. Impacted users are met with a request to accept the TOS, however the plugin is failing upon accepting. Our engineering are currently investigating this issue.
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