Outage in Grafana
Intermittent Errors and High latency Writing to Cloud Metrics, Cloud Logs and Cloud Traces
Resolved MinorIncident Report
Summary AI Generated
Grafana experienced intermittent errors and high latency when writing to Cloud Metrics, Cloud Logs, and Cloud Traces in the US-Central region for 22.3 hours. The incident affected ingestion services across multiple GCP US Central production clusters, causing data writing issues for users. The problem was resolved through collaboration with the cloud provider, with gradual recovery observed over several hours before full resolution.
We’re currently investigating an issue causing intermittent errors and high latency when writing to Cloud Metrics. Our team is actively working to identify the cause. Thank you for your patience.
Components affected
Grafana US-CENTRAL Grafana US-CENTRAL: Ingestion Grafana US-CENTRAL: Ingestion Grafana GCP US Central - prod-us-central-0 Grafana GCP US Central - prod-us-central-0: Ingestion Grafana GCP US Central - prod-us-central-0: IngestionTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 20 hours ago - at 05/14/2026 07:06AM
We continue to observe an extended period of recovery and we're marking the incident as resolved at this point in time.
MONITORING
1 day ago - at 05/13/2026 09:10PM
We continue to see signs of recovery and improved stability across impacted services. Our teams continue to closely monitor the situation while working with the cloud provider.
MONITORING
1 day ago - at 05/13/2026 03:41PM
We continue to see signs of recovery and improved stability across impacted services. Our teams continue to closely monitor the situation while working with the cloud provider.
MONITORING
1 day ago - at 05/13/2026 01:37PM
We are seeing signs of recovery and improved stability across impacted services over the past hour. Our teams continue to closely monitor the situation while working with the cloud provider.
INVESTIGATING
1 day ago - at 05/13/2026 10:25AM
We have identified expanded impact affecting Grafana Cloud Logs and Grafana Cloud Traces in addition to Cloud Metrics, causing intermittent errors and increased latency when writing data. Our teams continue working on a fix and investigating the issue with the cloud provider’s support team.
INVESTIGATING
1 day ago - at 05/13/2026 10:01AM
We’re continuing to investigate the issue causing intermittent errors and high latency when writing to Cloud Metrics. We are in contact with the cloud provider’s support team, and they are investigating the issue alongside us.
INVESTIGATING
2 days ago - at 05/13/2026 08:50AM
We’re currently investigating an issue causing intermittent errors and high latency when writing to Cloud Metrics. Our team is actively working to identify the cause. Thank you for your patience.
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