Outage in Grafana
Grafana Loki Log Query Issues
Resolved MajorIncident Report
Summary AI Generated
Grafana experienced a major incident affecting Loki log queries across 12 production regions globally, with users reporting logs not loading or showing as missing. The issue impacted multiple cloud providers including AWS, GCP regions spanning India, US, Canada, Europe, Brazil, Australia, and Singapore. The incident was resolved after 2 hours once the root cause was identified and a fix was applied.
We’re currently investigating an issue affecting Loki queries in Grafana. We have had reports from customers showing the logs are not loading or showing missing logs. Our team is actively working to identify the cause. Thank you for your patience.
Components affected
Grafana GCP India - prod-ap-south-0 Grafana AWS US East - prod-us-east-0 Grafana AWS US West - prod-us-west-0 Grafana AWS Canada - prod-ca-east-0 Grafana GCP Singapore - prod-ap-southeast-0 Grafana AWS Sweden - prod-eu-north-0 Grafana AWS India - prod-ap-south-1 Grafana AWS Germany - prod-eu-west-2 Grafana GCP UK - prod-gb-south-0 Grafana AWS Brazil - prod-sa-east-1 Grafana AWS Australia - prod-au-southeast-1 Grafana AWS Singapore - prod-ap-southeast-1Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 7 hours ago - at 05/29/2026 10:59AM
This incident has been resolved.
MONITORING
about 8 hours ago - at 05/29/2026 10:28AM
We have identified the cause of this incident and a fix has been applied. Normal functions are returning. We are currently monitoring the recovery process.
INVESTIGATING
about 9 hours ago - at 05/29/2026 09:03AM
We’re currently investigating an issue affecting Loki queries in Grafana. We have had reports from customers showing the logs are not loading or showing missing logs. Our team is actively working to identify the cause. Thank you for your patience.
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