Grafana experienced read and write failures affecting Tempo and Mimir in the AWS US West (prod-us-west-0) region, impacting both querying and ingestion for approximately 2.8 hours. The issue was identified and a fix was implemented, with Tempo recovering during the monitoring phase and cluster metrics stabilizing before full resolution. The incident was fully resolved on September 4, 2026.
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This incident has been resolved.
Tempo recovered.
Cluster Metrics are healthy for the last 15 minutes
The issue has been identified and a fix is being implemented.
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