Outage in Granicus

Granicus Issue Notification: govMeetings MediaManager

Resolved Major
March 13, 2025 - Started about 2 months ago - Lasted 1 day
Official incident page

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Outage Details

Granicus Engineering teams are currently investigating an issue impacting govMeetings products. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Products: govMeetings Suite Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Components affected
Granicus MediaManager Granicus Boards & Commissions Granicus Archive Video Granicus iLegislate Granicus IQM2 Granicus Legistar Granicus Peak Granicus InSite Granicus Novus Agenda/Video Granicus Live Video
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/14/2025 07:10PM

Granicus Engineering teams have identified and resolved the issue impacting govMeetings MediaManager. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

MONITORING about 2 months ago - at 03/14/2025 02:29PM

We are continuing to monitor for any further issues.

MONITORING about 2 months ago - at 03/13/2025 08:08PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 03/13/2025 06:20PM

We have identified the cause and are working on the issue.

INVESTIGATING about 2 months ago - at 03/13/2025 06:19PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 03/13/2025 06:04PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 03/13/2025 05:36PM

Granicus Engineering teams are currently investigating an issue impacting govMeetings products. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Products: govMeetings Suite

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

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