Outage in Granola

Elevated errors on chat when using Claude Sonnet or Opus 4.5

Minor
January 12, 2026 - Started about 11 hours ago

Incident Report

We're seeing higher than usual error rates when generating chat responses if you've selected Claude Sonnet 4.5 or Claude Opus 4.5. This is due to an outage on Claude models. We'll continue to provide updates, and Anthropic are providing updates on their status page: https://status.claude.com/incidents/zt2q0ltqcvbx You should be able to work around this by switching to another model in Granola chat (e.g. Gemini or GPT).
Components affected
Granola Desktop App Granola iOS App

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Latest Updates ( sorted recent to last )
MONITORING about 10 hours ago - at 01/12/2026 06:51PM

Anthropic are reporting that a fix has been implemented - we're monitoring error rates to make sure this is fully resolved on our side.

INVESTIGATING about 11 hours ago - at 01/12/2026 06:19PM

We're seeing higher than usual error rates when generating chat responses if you've selected Claude Sonnet 4.5 or Claude Opus 4.5. This is due to an outage on Claude models. We'll continue to provide updates, and Anthropic are providing updates on their status page: https://status.claude.com/incidents/zt2q0ltqcvbx

You should be able to work around this by switching to another model in Granola chat (e.g. Gemini or GPT).

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