Outage in Granola
Elevated errors on chat when using Claude Sonnet or Opus 4.5
Resolved Minor
January 12, 2026 - Started about 1 month ago
- Lasted 3 days
Incident Report
We're seeing higher than usual error rates when generating chat responses if you've selected Claude Sonnet 4.5 or Claude Opus 4.5. This is due to an outage on Claude models. We'll continue to provide updates, and Anthropic are providing updates on their status page: https://status.claude.com/incidents/zt2q0ltqcvbx
You should be able to work around this by switching to another model in Granola chat (e.g. Gemini or GPT).
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Latest Updates ( sorted recent to last )
MONITORING
about 1 month ago - at 01/14/2026 01:35PM
Anthropic have reported a fix is in place for Claude 4.5 Sonnet and Open, and we're seeing error rates falling again in Granola Chat. If you do continue to hit errors, please try using an alternative model for now.
IDENTIFIED
about 1 month ago - at 01/14/2026 10:51AM
Anthropic are reporting further errors on Claude models, so some chat queries are failing in Granola. If you're having issues, please switch to 'Auto', Gemini or GPT models.
MONITORING
about 1 month ago - at 01/12/2026 06:51PM
Anthropic are reporting that a fix has been implemented - we're monitoring error rates to make sure this is fully resolved on our side.
INVESTIGATING
about 1 month ago - at 01/12/2026 06:19PM
We're seeing higher than usual error rates when generating chat responses if you've selected Claude Sonnet 4.5 or Claude Opus 4.5. This is due to an outage on Claude models. We'll continue to provide updates, and Anthropic are providing updates on their status page: https://status.claude.com/incidents/zt2q0ltqcvbx
You should be able to work around this by switching to another model in Granola chat (e.g. Gemini or GPT).
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