Outage in Granola

Claude unable to connect to Granola MCP

Resolved Minor

March 09, 2026 - Started 20 days ago - Lasted 1 day

Incident Report

We're investigating reports that users on claude.ai "claude.ai": http://claude.ai are unable to connect to Granola MCP. We're currently working on a mitigation for this. Other AI/LLM apps (including Claude Code/Cowork) are able to connect to MCP as far as we're aware currently.

Components affected

Granola Desktop App

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Latest Updates ( sorted recent to last )

MONITORING 20 days ago - at 03/10/2026 10:01AM

We've put a fix in place to mitigate the issues seen with Claude connecting to the Granola MCP yesterday - it looks like we're back up and running again based on our metrics.

If you're still having issues with the Granola MCP in Claude, please try disconnecting and reconnecting from the MCP. You can do this at claude.ai/customize/connectors "claude.ai/customize/connectors": http://claude.ai/customize/connectors - click on Granola, then the three dots in the top-right corner and choose Disconnect. Without refreshing the page, choose Connect again.

If you're still having issues, please email us at hey@granola.so "hey@granola.so": mailto:hey@granola.so.

IDENTIFIED 20 days ago - at 03/09/2026 04:56PM

We've identified a possible cause of this and are currently testing a fix.

We've also been informed this is affected all Claude products (claude.ai "claude.ai": http://claude.ai, Claude Code and Claude Cowork).

INVESTIGATING 20 days ago - at 03/09/2026 03:50PM

We're investigating reports that users on claude.ai "claude.ai": http://claude.ai are unable to connect to Granola MCP. We're currently working on a mitigation for this.

Other AI/LLM apps (including Claude Code/Cowork) are able to connect to MCP as far as we're aware currently.

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