Outage in Granola
Notes not generating on iOS
Resolved Minor
June 25, 2026 - Started about 1 month ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
Granola's iOS app experienced a 2.4-hour outage preventing notes from being generated, caused by a failure in the underlying transcription service. The issue was identified and mitigations were applied, with recovery beginning shortly after. All meetings recorded during the outage were queued for transcription once the service was restored.
It looks like the service we use to transcribe notes on iOS is down - we're investigating and will provide an update shortly.
Any meetings that you've started transcribing for will be transcribed once we're back up and running.
Components affected
Granola iOS AppTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
about 1 month ago - at 06/25/2026 04:25PM
We're seeing signs of recovery now - we're working our way through the queue of notes and should be back to normal performance soon.
INVESTIGATING
about 1 month ago - at 06/25/2026 04:03PM
We've identified the cause of the issue and some mitigations are showing early signs of recovery.
We've got a bit of a backlog of notes to process though, so it might still be a bit slow to get your notes - we'll update here when things are back to normal.
INVESTIGATING
about 1 month ago - at 06/25/2026 03:37PM
It looks like the service we use to transcribe notes on iOS is down - we're investigating and will provide an update shortly.
Any meetings that you've started transcribing for will be transcribed once we're back up and running.
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