Outage in Grasshopper
Other - database replication lag to remote regions
Resolved MajorIncident Report
Engineers have identified an issue with being able to make/commit changes in GoTo Admin. We believe the issue to be linked to a connectivity issue between several of our data centers. We are currently working through this and will provide further details as more information becomes available.
We will provide another update shortly.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 01/27/2026 01:40AM
We have confirmed that the issue has been resolved and that all systems are 100% operational.
We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
MONITORING
3 days ago - at 01/27/2026 01:31AM
Our engineers have begun seeing signs of recovery and are continuing to monitor for continued stability.
We will continue monitoring the situation and provide a final update shortly.
IDENTIFIED
3 days ago - at 01/27/2026 12:53AM
Engineers have identified an issue with being able to make/commit changes in GoTo Admin. We believe the issue to be linked to a connectivity issue between several of our data centers. We are currently working through this and will provide further details as more information becomes available.
We will provide another update shortly.
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