Outage in Grasshopper
GoTo Webinar, GoTo Training and GoTo Meeting- Issue starting sessions
Resolved MajorIncident Report
Summary AI Generated
GoTo Webinar, GoTo Training, and GoTo Meeting experienced issues preventing customers from starting sessions for 2.7 hours. Engineers identified and deployed mitigating actions to resolve the problem. All systems were confirmed to be fully operational after monitoring the recovery.
We are actively investigating reports that some GoTo Webinar customers may be experiencing an issue starting sessions.
Our engineers are working to identify the issue and will provide another update shortly.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 03/18/2026 06:19PM
We have confirmed that the issue has been resolved and that all systems are 100% operational.
MONITORING
4 days ago - at 03/18/2026 04:04PM
Our engineers have corrected the issue and we are monitoring recovery across all services which were affected.
We will continue monitoring the situation and provide a final update shortly.
IDENTIFIED
4 days ago - at 03/18/2026 03:58PM
We are seeing improvements in GoTo Webinar, Training and Meeting as mitigating actions are being deployed.
We will provide another update shortly.
IDENTIFIED
4 days ago - at 03/18/2026 03:51PM
Our engineers have identified the issue and are now actively working towards a resolution.
We will provide another update shortly.
INVESTIGATING
4 days ago - at 03/18/2026 03:37PM
We are actively investigating reports that some GoTo Webinar customers may be experiencing an issue starting sessions.
Our engineers are working to identify the issue and will provide another update shortly.
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