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Outage in Greenshades

Year End Forms Partial Outage

Resolved Major
January 23, 2025 - Started about 1 year ago - Lasted about 4 hours
Official incident page

Incident Report

A subset of our Year End Forms services are currently experiencing downtime. While we work to restore these services, some Year End Forms data and actions may be unavailable. We will provide an update when recovery is complete.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 01/24/2025 02:47AM

This incident has been confirmed resolved.

MONITORING about 1 year ago - at 01/24/2025 12:06AM

All services remain fully functional and a permanent solution has been implemented. We will continue to monitor to ensure system stability.

IDENTIFIED about 1 year ago - at 01/23/2025 11:41PM

Currently all services are fully functional. The underlying issue has been identified and a permanent resolution is imminent.

INVESTIGATING about 1 year ago - at 01/23/2025 10:27PM

A subset of our Year End Forms services are currently experiencing downtime. While we work to restore these services, some Year End Forms data and actions may be unavailable. We will provide an update when recovery is complete.

Latest Greenshades outages

Intermittent Website Functionality Degradation - 25 days ago
Intermittent Website Functionality Degradation - about 1 month ago
Partial Service Outage Affecting Critical Products - 6 months ago
Service Disruption: Website Connectivity Issues with Hosted Data Service - 12 months ago
Year End Forms Site Partial Outage - about 1 year ago

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