Outage in Grocers List
Service disruption due to 3rd party hosting outage
Resolved MajorIncident Report
Our hosting service is experiencing issues that are affecting the Grocers List HQ and DM sending. Once our hosting provider resolves this issue we expect all DM's to send retroactively as normal. We will post an update every hour or as we learn more.
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 10/20/2025 11:45PM
All Grocers List systems are operating normally. While our hosting provider continues to resolve their broader service issue, our application remains stable and fully functional.
We’re closely monitoring the situation and will post an update or open a new incident if there are any changes.
MONITORING
4 months ago - at 10/20/2025 09:47PM
We are continuing to monitor but systems appear to be operational. We're awaiting our hosting provider to resolve their incident before we resolve ours.
MONITORING
4 months ago - at 10/20/2025 06:51PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
4 months ago - at 10/20/2025 04:35PM
Our hosting provider has identified the issue and are working on a fix. You can follow status updates here https://status.salesforce.com/products/Heroku as well.
INVESTIGATING
4 months ago - at 10/20/2025 02:53PM
Our hosting service is experiencing issues that are affecting the Grocers List HQ and DM sending. Once our hosting provider resolves this issue we expect all DM's to send retroactively as normal. We will post an update every hour or as we learn more.
Latest Grocers List outages
Third Party Vendor Service Disruptions - 2 days ago
Cloudflare Global Network experiencing issues - 3 months ago
DM's are failing to send for Facebook - 11 months ago
Comment Replies Not Sending for Instagram - over 1 year ago
Comment Replies Not Sending for Instagram - over 1 year ago
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