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Outage in Grocers List

DM's are failing to send for Facebook

Resolved Major
March 25, 2025 - Started 11 months ago - Lasted about 2 hours
Official incident page

Incident Report

We have identified that Meta's API is experiencing issues relating to the ability to send DM's. Once Meta engineers deploy a fix for this incident, we retroactively retry all failed sends.

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 03/25/2025 03:42PM

This incident is now resolved.

IDENTIFIED 11 months ago - at 03/25/2025 01:56PM

We have identified that Meta's API is experiencing issues relating to the ability to send DM's. Once Meta engineers deploy a fix for this incident, we retroactively retry all failed sends.

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