Outage in Grocers List

Degraded DM Sending for Instagram

Resolved Minor

July 11, 2024 - Started over 1 year ago - Lasted about 7 hours
Official incident page

Incident Report

Some accounts might experience message-sending issues on Instagram. We are aware of the problem and are already investigating it. We will update you on this incident once there is any news on the subject.

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 07/12/2024 12:25AM

The Meta Graph API for Instagram Webhooks is now stable, and DMs for all message types and accounts are being sent as usual. Find more details relating to the degraded service here: https://metastatus.com/ig-messenger.

IDENTIFIED over 1 year ago - at 07/11/2024 10:13PM

The Meta Graph API for Instagram Webhooks is experiencing some disruptions, which are impacting webhooks on the Messenger API for Instagram. Meta engineering teams are investigating the issue. More information can be found here https://metastatus.com/ig-messenger. We will continue to update as we learn more.

INVESTIGATING over 1 year ago - at 07/11/2024 07:16PM

We are continuing to investigate this issue. This issue is impacting many Instagram and Facebook apps. We will continue to post updates as we learn more through resolution.

INVESTIGATING over 1 year ago - at 07/11/2024 05:22PM

Some accounts might experience message-sending issues on Instagram.

We are aware of the problem and are already investigating it.

We will update you on this incident once there is any news on the subject.

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