Outage in GUIDEcx
Latency Issues with 1.0 Platform
Resolved Minor
January 27, 2026 - Started about 24 hours ago
- Lasted about 1 hour
Incident Report
We’re aware of an issue affecting the legacy (1.0) platform and are actively investigating. The team is fully engaged and working to resolve this as quickly as possible. We’ll share updates as they become available.
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 24 hours ago - at 01/27/2026 05:05PM
We’re aware of an issue affecting the legacy (1.0) platform and are actively investigating. The team is fully engaged and working to resolve this as quickly as possible. We’ll share updates as they become available.
MONITORING
about 24 hours ago - at 01/27/2026 05:15PM
We have identified the issue and it has been resolved. We'll continue to monitor the issue.
Latest GUIDEcx outages
General latency when navigating application - about 2 months ago
Issues with logging in affecting several users. - 4 months ago
Logins blocked for some accounts in eastern regions of the United States. - over 2 years ago
Project List not loading - over 2 years ago
Web interface temporarily unavailable in some regions - almost 3 years ago
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