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Outage in GUIDEcx

GUIDEcx is experiencing degraded performance and some users are unable to access the Project list page.

Resolved Minor
July 30, 2026 - Started 2 days ago - Lasted about 1 hour

Incident Report

Summary AI Generated

**GUIDEcx experienced degraded performance for approximately 56 minutes**, preventing some users from accessing the Project list page and impacting multiple components including Compass, API v1/v2, Advanced Time Tracking, Resource Management, and Project Management. Latency improved within roughly 26 minutes of the incident being reported, restoring navigation for most users while investigation into the root cause continued. The incident was classified as minor and moved to a monitoring state following the performance recovery.

We are currently investigating this incident.

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Latest Updates ( sorted recent to last )
INVESTIGATING 2 days ago - at 07/30/2026 10:28PM

We are currently investigating this incident.

MONITORING 2 days ago - at 07/30/2026 10:54PM

Latency has improved and most users able to navigate the app without issues. We are continuing to work on identifying the root cause.

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