Outage in Guidewire

Deployment Failures Observed for Non-Production Environments across all regions.

Resolved Major

April 02, 2026 - Started about 2 months ago - Lasted about 8 hours
Official incident page

Incident Report

Guidewire Support is investigating an issue with IS deployments affecting customers across all the regions.

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 04/02/2026 05:45PM

The issue has been resolved.

MONITORING about 2 months ago - at 04/02/2026 02:19PM

The fix has been implemented across the regions and we are monitoring the results.

IDENTIFIED about 2 months ago - at 04/02/2026 02:13PM

The fix is being implemented region-wise and the services are coming up gradually.

IDENTIFIED about 2 months ago - at 04/02/2026 12:32PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 04/02/2026 11:49AM

We are continuing to investigate this issue and request that customers refrain from making any new deployments until Guidewire provides further update.

INVESTIGATING about 2 months ago - at 04/02/2026 11:01AM

All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress.

INVESTIGATING about 2 months ago - at 04/02/2026 10:08AM

Guidewire Support is investigating an issue with IS deployments affecting customers across all the regions.

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