Outage in Guidewire

Deployment Failures Observed for Non-Production Environments across all regions.

Resolved Major

April 02, 2026 - Started 2 days ago - Lasted about 8 hours
Official incident page

Incident Report

Guidewire Support is investigating an issue with IS deployments affecting customers across all the regions.

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Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 04/02/2026 05:45PM

The issue has been resolved.

MONITORING 2 days ago - at 04/02/2026 02:19PM

The fix has been implemented across the regions and we are monitoring the results.

IDENTIFIED 2 days ago - at 04/02/2026 02:13PM

The fix is being implemented region-wise and the services are coming up gradually.

IDENTIFIED 2 days ago - at 04/02/2026 12:32PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 days ago - at 04/02/2026 11:49AM

We are continuing to investigate this issue and request that customers refrain from making any new deployments until Guidewire provides further update.

INVESTIGATING 2 days ago - at 04/02/2026 11:01AM

All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress.

INVESTIGATING 2 days ago - at 04/02/2026 10:08AM

Guidewire Support is investigating an issue with IS deployments affecting customers across all the regions.

Latest Guidewire outages

Guidewire Cloud Home Service Interruption Affecting Multiple Customers in APAC and CANADA Region - 5 days ago

Guidewire Cloud Home (IG Apps) Service Interruption Affecting Multiple Customers in all Regions and Environments - 26 days ago

Advanced Product Designer(APD) APIs Interruption Affecting Multiple Customers in All Regions - about 1 month ago

Database Restore Service Interruption Affecting Multiple Customers in ALL REGIONS for PRE-PRODUCTION and NON-PRODUCTION environments - about 1 month ago

Autopilot Workflow Service Interruption Affecting Multiple Customers in Multiple Regions in Production and Non-Production - about 1 month ago

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