Outage in Guru

Degraded performance of Assist + Answers features

Resolved Minor

November 08, 2023 - Started over 2 years ago - Lasted 27 minutes
Official incident page

Incident Report

OpenAI, the provider we use to support our AI features (Assist + Answers) is currently experiencing issues that are affecting the performance of those features. All other Guru features are operational. We are monitoring the situation and will provide updates here.

Components affected

Guru Web App

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 11/08/2023 03:53PM

OpenAI has confirmed that this issue is resolved and their services are back up. All Guru AI features (Assist + Answers) are operational again.

MONITORING over 2 years ago - at 11/08/2023 03:44PM

OpenAI has confirmed they have implemented a fix for this issue and are monitoring the recovery of their services. We'll update here when their services are fully restored.

MONITORING over 2 years ago - at 11/08/2023 03:29PM

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