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This chart shows the number of user-reported issues for Guru service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Guru is down. The map shows recent Guru outages from around the world.
Guru Outage MapCheck Guru status history below. IsDown detects when Guru is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
Possible Outage Indicated by User Reports
|
Sep 28, 2025 at 05:38 PM UTC
Never acknowledged
|
about 1 hour |
|
OpenAI, the provider we use to support our AI features (Assist + Answers) is currently experienci...
|
Jun 10, 2025 at 01:09 PM UTC
|
about 12 hours |
|
We are currently investigating an issue that is preventing answers from being generated.
|
Mar 11, 2025 at 05:27 PM UTC
|
about 4 hours |
|
We are actively investigating an issue that is preventing users from creating and editing Cards.
|
Feb 14, 2025 at 12:23 AM UTC
|
about 2 hours |
|
We are actively looking into an issue that is preventing users from performing searches in the we...
|
Jan 24, 2025 at 05:46 PM UTC
|
about 1 hour |
|
We are actively investigating an intermittent issue affecting the display of search results and w...
|
Jan 15, 2025 at 04:13 PM UTC
|
33 minutes |
|
Guru is currently experiencing some performance issues. We are actively investigating this issue....
|
Aug 28, 2024 at 05:22 PM UTC
|
about 1 hour |
|
Guru's Answer feature is currently experiencing some indexing delays for external sources. We hav...
|
Apr 30, 2024 at 01:48 PM UTC
|
about 22 hours |
|
OpenAI, the provider we use to support our AI features (Assist + Answers) is currently experienci...
|
Nov 08, 2023 at 03:29 PM UTC
|
27 minutes |
|
We're currently experiencing issues with our service and as a result, Guru is currently down. Our...
|
Feb 10, 2023 at 04:16 PM UTC
|
3 days |
Check if any Guru component is down. View the current status of 8 services and regions.
| Component | Status | Details |
|---|---|---|
| Analytics status | OK | View details |
| API status | OK | View details |
| Extension status | OK | View details |
| Infrastructure status | OK | View details |
| Message Delivery status | OK | View details |
| Slack bot status | OK | View details |
| User Support System status | OK | View details |
| Web App status | OK | View details |
IsDown has monitored Guru continuously since August 2020, tracking this Knowledge Management for 6 years. Over that time, we've documented 82 outages and incidents, averaging 1.2 per month.
We monitor Guru's official status page across 10 components organized into 8 groups. IsDown interprets Guru statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Guru is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Guru status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Guru's status page every few minutes, across all 10 components. We combine official status data with user reports to detect when Guru is down, often before the vendor announces it.
When Guru status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Guru official status page for major/minor outages or downtimes. A major outage is when Guru experiences a critical issue that severely affects one or more services/regions. A minor incident is when Guru experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Guru outage, we send you an alert and update your dashboard and status page.
Guru and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Guru status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Guru publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Guru and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Get started in minutes. Monitor all your critical services from one place.
IsDown checks the status of over 5,850+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Looking for Guru outage alerts like Downdetector? IsDown monitors Guru's official status page for verified incident data, not just user reports. Know exactly when Guru is down, which components are affected, and when service health is restored. Here's why official Guru status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Guru status page monitoring. Know when Guru is down with real time incident details. | ||
| Monitor 5,850+ services including Guru in a single dashboard. | ||
| Instant Guru outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Guru official status plus user reports for early outage detection. | ||
| Maintenance feed for Guru | ||
| Granular alerts filtering by Guru components and regions. |
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Guru isn't down. You can check Guru status and incident details on the top of the page. IsDown continuously monitors Guru official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Guru is currently operational. You can check Guru status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Guru being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Guru official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Guru last outage was on June 10, 2025 with the title "Degraded performance of Assist + Answers features"
IsDown has tracked 82 Guru incidents since August 2020.
Check the Guru status at the top of this page. IsDown combines official status page data with user reports to show whether Guru is down for everyone or if the issue is on your end.
IsDown monitors 10 Guru components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Guru and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Guru is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Guru's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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