Outage in Gusto
We are aware that customers may be experiencing issues when accessing Gusto.
Resolved MajorIncident Report
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 12/16/2025 08:57PM
This incident has been resolved.
MONITORING
1 day ago - at 12/16/2025 08:38PM
A fix has been implemented and we are monitoring the results. Please try to access your Gusto app, and reach out to support for any issues.
INVESTIGATING
1 day ago - at 12/16/2025 06:22PM
We are continuing to investigate this issue.
INVESTIGATING
1 day ago - at 12/16/2025 06:16PM
We are currently investigating this issue.
source IsDown
Website access disrupted across users
Reports started 35 minutes before official outage was reported
Users report inability to load the site, slow loading times, server connection issues, and errors post-sign-in.
Latest Gusto outages
Certain features in the Run Payroll Flow were down - 22 days ago
Chat channel unavailable - about 1 month ago
Investigating issues with Payroll Processing for some users - about 2 months ago
Limited access to support via phone and chat - 6 months ago
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