Outage in Halcyon
Service Disruption
Resolved MinorIncident Report
We are experiencing a degradation in one of our data stores which is causing:
- Intermittent errors loading some data
- Delays in displaying events and alerts
Important: All your data is safe and secure - nothing has been lost.
We have identified a potential cause and taken action to fix it. We are continuing to monitor and will provide updates.
Thank you for your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 09/04/2025 05:16PM
This incident has been resolved.
MONITORING
8 months ago - at 09/04/2025 04:49PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
8 months ago - at 09/04/2025 04:49PM
The fix we applied positively impacted the performance of the data store and most of the degradation has been eliminated. We currently have a small delay in alerts being available in the platform that we are continuing to monitor.
We will update once the issue is fully resolved.
INVESTIGATING
8 months ago - at 09/04/2025 04:33PM
We are experiencing a degradation in one of our data stores which is causing:
- Intermittent errors loading some data
- Delays in displaying events and alerts
Important: All your data is safe and secure - nothing has been lost.
We have identified a potential cause and taken action to fix it. We are continuing to monitor and will provide updates.
Thank you for your patience.
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