Outage in Halo

503 Service Unavailable in US cluster

Resolved Major
July 30, 2025 - Started 3 months ago - Lasted 24 minutes

Incident Report

We are currently investigating an outage in one US cluster resulting in a 503 error when accessing any applications.
Components affected
Halo Core Application Halo Reporting
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Latest Updates ( sorted recent to last )
3 months ago - at 07/30/2025 07:50PM

We are currently investigating an outage in one US cluster resulting in a 503 error when accessing any applications.

3 months ago - at 07/30/2025 07:56PM

The issue has been identified and is affecting one cluster of customers

Latest Halo outages

Issue with logging in to US Stable Applications - 7 days ago
US Instance timeouts - 2 months ago
Application Slowness - intermittent request failures on some UK Stable Applications - 3 months ago
Service disruption in the DE hosted region - 6 months ago
*TEST* Logging of new incidents - one region all services - 7 months ago

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