Yardi Integration Service Outage

We have accelerated import and export jobs to catch up to a successful state across all queues, with a high rate of success.

With the license in place, confirmed bidirectional data sync, and jobs caught up, we are marking this issue resolved.

We are continuing to monitor for any further issues.

We have deployed the updated Yardi license and verified our two-way Yardi integration is online and syncing as expected.

We're now working through accelerating the data sync process to ensure data is back to immediate push and 15-minute pull.

We have received an updated license from Yardi and preparing a deploy with the new value.

After we have released the new license, we will initiate a sync of all data.

The Yardi license we use to perform data syncs (data import and export) has expired, resulting in no data transfer.

No other PMS integrations are impacted.

We have escalated to Yardi's customer support and are currently working with their support team to resolve the license issue.

Once we have resolved the license expiration, we will initiate a re-sync of all data.