Outage in HappyCo
Due Diligence Service Requests are Delayed
Resolved Major
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Outage Details
Components affected
HappyCo Management Portal and Report AccessLatest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
Standard requests should be sent to dd@happy.co and include the DD Order name during this delay.
Once the connection is restored, all delayed Due Diligence Service Requests will be re-synced with our ticketing system.
Due Diligence Service Requests are not moving into HappyCo’s ticket queue. This may delay our response to customer Due Diligence requests.
Once the connection is restored, all delayed Due Diligence Service Requests will be re-synced with our ticketing system.
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