Outage in Harmonic

Hub Performance Degradation

Resolved Minor
October 27, 2022 - Started almost 3 years ago - Lasted about 5 hours
Official incident page

Incident Report

Due to performance degradation on vendor side (5:45 am UTC, Oct 27), users might experience slowness in Hub. SaaS clusters may experience loss of Hub connection. We are following up with vendors and will provide active update.
Components affected
Harmonic API Harmonic Portal Login Harmonic Online Support

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Latest Updates ( sorted recent to last )
MONITORING almost 3 years ago - at 10/27/2022 06:44AM

Due to performance degradation on vendor side (5:45 am UTC, Oct 27), users might experience slowness in Hub. SaaS clusters may experience loss of Hub connection. We are following up with vendors and will provide active update.

Latest Harmonic outages

Hub Performance Degradation - over 2 years ago
Hub API Outage - about 4 years ago
Harmonic Hub Performance Degradation - about 4 years ago
Harmonic Hub portal login access issues - almost 6 years ago

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