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Outage in Harmonic

Hub API Outage

Resolved Minor
September 02, 2021 - Started over 4 years ago - Lasted 7 months
Official incident page

Incident Report

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )
MONITORING over 4 years ago - at 09/03/2021 03:04AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 4 years ago - at 09/03/2021 02:54AM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 4 years ago - at 09/03/2021 02:51AM

The cause of the issues have been identified. We are trying to resume services by reducing the load of the faulty components, Hub features should be recovered but users might experience some instabilities.

We will post further update in coming hours.

INVESTIGATING over 4 years ago - at 09/02/2021 11:32PM

We are continuing to investigate this issue.

INVESTIGATING over 4 years ago - at 09/02/2021 11:32PM

We are currently investigating this issue.

Latest Harmonic outages

Hub Performance Degradation - about 3 years ago
Hub Performance Degradation - over 3 years ago

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