Outage in Harness
Customers cannot create tickets via Zendesk via module view. Workaround is to use Unified view.
Resolved MajorIncident Report
Customers cannot create tickets via Zendesk from the module view. But we can create via the Unified view.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 10/31/2025 11:20PM
Zendesk configuration was incorrect which has since been fixed and validated.
IDENTIFIED
about 1 month ago - at 10/31/2025 10:47PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 1 month ago - at 10/31/2025 10:46PM
Customers cannot create tickets via Zendesk from the module view. But we can create via the Unified view.
Latest Harness outages
CI Expressions(nested expressions) are impacted. - 2 days ago
Webhooks are degraded in prod1 - 4 days ago
Webhooks are degraded in prod1 - 5 days ago
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