Outage in Harness
Customers cannot create tickets via Zendesk via module view. Workaround is to use Unified view.
Resolved MajorIncident Report
Customers cannot create tickets via Zendesk from the module view. But we can create via the Unified view.
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Latest Updates ( sorted recent to last )
RESOLVED
about 21 hours ago - at 10/31/2025 11:20PM
Zendesk configuration was incorrect which has since been fixed and validated.
IDENTIFIED
about 22 hours ago - at 10/31/2025 10:47PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 22 hours ago - at 10/31/2025 10:46PM
Customers cannot create tickets via Zendesk from the module view. But we can create via the Unified view.
Latest Harness outages
Test Reports are impacted in Prod2 - 18 days ago
Pipeline Executions on PROD1 are running slow - about 1 month ago
Degraded Performance Observed for Prod3. - about 1 month ago
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