Outage in Healthie
Issue ordering certain labs
Resolved MinorIncident Report
One of our underlying vendors is having an issue leading to an error trying to purchase some labs via eLabs Direct. They have confirmed the issue, are working on a resolution, and expect to have this solved in the coming hours.
Components affected
Healthie (Production)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/31/2025 04:40PM
Our lab vendor confirmed they have resolved the issue.
INVESTIGATING
6 months ago - at 10/31/2025 04:26PM
One of our underlying vendors is having an issue leading to an error trying to purchase some labs via eLabs Direct. They have confirmed the issue, are working on a resolution, and expect to have this solved in the coming hours.
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