Outage in Healthie

Elevated loading times and white screens

Resolved Minor

January 13, 2026 - Started about 1 month ago - Lasted about 6 hours
Official incident page

Incident Report

We're investigating reports of increased loading times and white screens appearing on Production, which may prevent Healthie from loading at all. We'll post another update as soon as we have more info.

Components affected

Healthie (Production)

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 01/13/2026 11:13PM

This incident is resolved. Loading times and system performance have remained stable at normal levels, and we haven't observed any additional occurrences of white screens on Production.

MONITORING about 1 month ago - at 01/13/2026 05:26PM

Load times are back to normal and white screens are no longer appearing when accessing Healthie on Production.

We're continuing to monitor the situation to ensure the issue is fully resolved.

INVESTIGATING about 1 month ago - at 01/13/2026 05:10PM

We're investigating reports of increased loading times and white screens appearing on Production, which may prevent Healthie from loading at all.

We'll post another update as soon as we have more info.

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