Outage in Healthie
Delayed outbound faxes
Resolved MinorIncident Report
Sfax, our faxing provider, is reporting an issue on their end that's impacting the delivery of sent faxes, causing them to remain in a "Pending" status.
They're actively investigating and working on resolving what's introducing these delays. We'll post another update as soon as we have more info.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 01/26/2026 05:30PM
Outbound fax delivery time has remained at normal levels. We're marking this as resolved.
MONITORING
22 days ago - at 01/24/2026 02:22AM
Sfax has deployed a fix to address what was causing outbound faxes to be delayed.
We're seeing a restoration to the normal delivery times of outbound faxes and are continuing to monitor to ensure a full resolution.
IDENTIFIED
22 days ago - at 01/23/2026 09:09PM
Sfax, our faxing provider, is reporting an issue on their end that's impacting the delivery of sent faxes, causing them to remain in a "Pending" status.
They're actively investigating and working on resolving what's introducing these delays. We'll post another update as soon as we have more info.
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